RPA stands for Robotic Process Automation and P2P stands for Procure-to-Pay. What nipendo developed is a Cloud base RPA platform focusing on the automation of P2P processes between a large enterprise – the buyer organization, and their entire supplier base. If you look at our existing customer base, using our software bots has enabled them to reduce manual work by over 50%! They’ve replaced human decision making and are able to get things done much faster with no delays, no errors or discrepancies, preventing fraud and enabling scale-up at no additional cost.

When you have to deal with thousands of vendors daily, which is the case for all of these companies and many others, it takes immense efforts to manage and maintain relationships, communicate specific requirements, follow up on process fulfillment, and respond to all inquiries coming from thousands of suppliers. But it becomes even harder when you find errors and discrepancies in the process, which requires reconciliation. With nipendo, our customers took a great leap to a position where not only are they able to communication in real-time and with transparency, but also there are bots that manage malfunctions, reconcile discrepancies, autonomously complete missing information, suggest activities and required responses, notify about process errors, escalate alerts, and much more. The results were not late to come with increased efficiencies, significant cost reduction, shorter cycle times of the P2P processes, error reduction elimination of disputes with suppliers and gaining a unified, enterprise-wide P2P governance and compliance layer.

In addition, nipendo helped free-up time for stakeholders to improve relationship with suppliers, negotiate pricing and terms, analyze performance across the P2P process and more.

Implementing any system requires effort and resources though nipendo’s unique RPA technology plays in our favor in terms of time and money. We’ve taken a different approach in a few aspects, which our unique technology enabled us to do, making it possible to implement our platform from kick-off to go-live in less than 3 months, while keeping the existing systems and existing business processes untouched, adding RPA, AI and ML that augment and extend current functionalities without replacing them. Think about the amount of effort saved by enabling all existing users to keep doing what they know and were trained to do with just the addition of eliminating the majority of manual work, routine decision making and tedious keystrokes. There is some magical engine behind the screen, automating all of your inconsequential work. We also prepared a plug-in interface to many ERP systems, certainly the most common ones like SAP and Oracle. Additionally, nipendo developed Best Practice templates for dozens of RFP-to-Pay processes that can be used AS IS or easily configured to the customers’ needs. These templates have already been implemented across many vertical markets. Finally, when you look at the current costs saved versus the cost of implementing our platform – there’s really nothing to compare. Our customers save over 50% of procurement and AP costs using our platform as compared with the methods used previously.

On-boarding of suppliers is indeed a huge challenge. Companies invest heavily in P2P systems that ultimately do not meet their potential because suppliers simply do not use them. We’ve used a combination of technologies and methodologies that enable us to on-board over 95% of suppliers time and again with every customer of ours! That’s a huge differentiator between us and our competition.

There are some great P2P systems out there. But luckily for us, they do not offer an A to Z solution and do not include the robotic process automation component, which we do. This means that we actually complement them. We cover all types of spend – Direct and Indirect, both goods and services, and automate the entire processes. As mentioned before, we also bring in the supplier on-boarding factor, which is huge. So in the end, even if a company already implemented another solution, there’s a very good chance that we can complement it and thereby help the enterprise justify the investment they’ve already made.